Turn 1-Star Reviews Into Loyal Customers
KindFix monitors your Google Maps & Yelp reviews 24/7, drafts personalized apology responses with AI, and lets you send them in one click.
Month-to-month plans · Secure Stripe checkout
Avg Rating
4.6
+0.8
Reviews Handled
127
+23
Recovery Rate
89%
+12%
“Plumber was 2 hours late and left a mess in my kitchen...”
— Jennifer M., 12 min ago
AI-Drafted Response
“Hi Jennifer, I’m truly sorry about the delay and the mess left behind. That’s not the standard we hold ourselves to. I’d like to offer you a $50 credit toward your next service...”
Bad Reviews Are Costing You Thousands
A single 1-star review can drive away 30+ potential customers. Most plumbing company owners are too busy running jobs to monitor Google and Yelp — let alone craft the perfect response at 10pm.
94%
of customers avoid businesses with negative reviews
$8,000+
average annual revenue lost per unanswered bad review
53%
of customers expect a response within one week
How It Works
Three simple steps to protect your reputation.
We Monitor Your Reviews 24/7
Connect your Google Business Profile and Yelp pages in 2 minutes. KindFix watches every new review across all your locations.
AI Drafts Personalized Responses
When a negative review appears, our AI instantly crafts a thoughtful, empathetic response — including a personalized service credit offer.
You Approve & Send in 1 Click
Review the draft, tweak if you want, and publish directly to the platform. What used to take 30 minutes now takes 30 seconds.
Everything You Need to Protect Your Reputation
Built specifically for plumbing companies. No bloat, no complexity.
Auto-Detection
Instantly flagged when a negative review appears on Google Maps or Yelp — no manual checking needed.
AI-Drafted Responses
GPT-powered replies that sound human, empathetic, and on-brand. Personalized to each review.
Service Credit Templates
Pre-built offer templates ($25 off, free inspection, etc.) to turn unhappy customers into return clients.
Reputation Dashboard
Track your rating trends, response times, and recovery rate across all locations in one view.
Multi-Platform Support
Google Maps and Yelp monitoring out of the box, with more platforms coming soon.
One-Click Publish
Review, tweak if needed, and publish your response — all without leaving the dashboard.
Simple, Transparent Pricing
All plans are month-to-month and available through a single secure Stripe checkout.
Starter
For owner-operators and small teams getting serious about review recovery.
- Up to 3 business locations monitored
- Daily review monitoring on Google Maps & Yelp
- AI-drafted apology responses
- Service credit offer templates
- Email notifications for new negative reviews
Pro
For growing service businesses that need faster response and better visibility.
- Up to 15 business locations monitored
- Real-time review monitoring & alerts
- AI-drafted responses with custom tone settings
- Priority support
- Reputation score dashboard & analytics
- Monthly performance reports
Agency
For agencies, franchise operators, and multi-brand teams managing review ops at scale.
- Unlimited business locations
- Everything in Pro
- White-label dashboard
- Dedicated account manager
- API access
- Custom integrations
Trusted by Plumbing Pros
See how KindFix is helping real businesses recover their reputation.
“We went from 3.2 to 4.6 stars in four months. KindFix caught reviews we would have missed and helped us respond before the customer posted on Facebook too.”
Mike Torres
Torres Plumbing Co. · Phoenix, AZ
“I used to dread checking reviews. Now the AI drafts a response and I just tweak it — takes 30 seconds instead of 30 minutes of stressing about what to say.”
Sarah Chen
FlowRight Services · Austin, TX
“The service credit feature is genius. We offered a $25-off coupon to an angry customer and she came back for a $2,000 repipe job. KindFix paid for itself in one week.”
Dave & Linda Kowalski
Kowalski & Sons Plumbing · Chicago, IL
Frequently Asked Questions
Got questions? We’ve got answers.
Ready to Take Control of Your Reviews?
Join hundreds of plumbing companies already using KindFix to turn negative reviews into positive outcomes.
Go to Secure CheckoutStarter, Pro, and Agency plans are live now.